Question 1

What is the difference between a preorder and an order?

Accepted Answer

Homes in neighborhoods that have already had service installed can simply order service.   Homes in neighborhoods that have not had service brought in are able to preorder service. A preorder does not guarentee that service will be brought to your home, as it typically depends on a certain number of homes within the neighbrohood preordering service.

Question 2

Can I cancel my preorder?

Accepted Answer

Yes, you can cancel your preorder anytime prior to installation. Simply call customer support at (855) 793-1100.

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Burnett Trail Apartments

Sage Port

Keene Ranch

Village at Bear Dance

Perry Park East

Sterling Pointe

Saddlewood

Bonnie Ridge

Forest Park